Socialcast has an excellent post on the coming generation gap that will occur in most offices. It’s more or less a communications revolution that will change the way people work:

This generation is already accustomed to consumer social networking tools that provide real-time communication, and they enjoy connecting with people.

The interesting caveat here for real estate professionals is that these up-and-coming workforce powerhouses are also the up-and-coming real estate customers. Are you prepared to communicate with them on their terms? If you aren’t, one of your competitors most definitely will be.